Returns and refunds


The buyer who wants to take advantage of the right of withdrawal is required to return the goods by shipping the same within a period not exceeding 14 days from the date of receipt. The costs and risks related to the return of the products will be borne by the buyer, who must send them in a secure form with the necessary guarantees for the products to arrive in perfect condition. All products must be returned intact (without signs of wear, abrasions, scratches, deformations, etc.) complete with all their elements and accessories, accompanied by instructions / guarantees and in original packaging and packaging. If this is not the case, you will not be entitled to a refund, credit or exchange requested. The right of withdrawal is exercised by sending a communication via email that must contain the name and surname of the applicant, code and description of the article, details for the refund and that must be sent by e-mail to The address to send the returned product may differ depending on the product and you will be notified once the above communication has been received. All shipping costs for the return of the broken product and / or possible costs of customs duties or taxes, are fully charged to the customer.


The client will be refunded/credited the entire price of the returned product, including original shipping cost.

The costs incurred for return shipping and/or possible duty or customs tax are not refundable. The currency of all transactions performed by MEE srl is the Euro, as the company is located in Italy, EU member country. The returned amount will be credited on the customer’s credit card or, alternatively, following specific agreements by email or mail, credited by direct transfer to the bank account specified.

The objects made to measure by the client are excluded from the right of withdrawal.

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